Welcome to Elegance Swimwear Store! These Terms and Conditions outline the rules and regulations for using our website (www.ourswimwear.com) and purchasing our products. By accessing our site and making purchases, you agree to these terms in full.
1. Our Store & Target Customers
Elegance Swimwear Store specializes in fashionable beachwear and swimwear for style-conscious women who value both elegance and comfort. Our collections cater to:
- Fashion-forward individuals seeking trendy beach attire
- Plus-size customers looking for stylish, well-fitting swimwear
- Travelers preparing for tropical getaways
- Those updating their summer wardrobe with quality pieces
2. Website Use & Intellectual Property
2.1 Access and Account
You may browse our site without registration. For purchases, you may need to create an account with accurate, current information.
2.2 Intellectual Property
All content on this site (images, text, designs, logos) is the property of Elegance Swimwear Store and protected by copyright laws. Unauthorized use is prohibited.
2.3 User Conduct
You agree not to:
- Use our site for unlawful purposes
- Attempt to gain unauthorized access to our systems
- Interfere with site functionality
- Submit false information
3. Product Information
3.1 Product Descriptions
We strive for accurate product descriptions regarding:
- Colors (note: monitor displays may vary)
- Sizes (refer to our detailed size charts)
- Materials and care instructions
If you receive an item that differs significantly from its description, contact us immediately.
3.2 Product Availability
All items are subject to availability. We reserve the right to discontinue products without notice.
4. Ordering & Payment
4.1 Order Process
- Select items and add to cart
- Proceed to checkout
- Enter shipping/billing information
- Review order and submit payment
- Receive order confirmation via email
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. We do not store your payment details.
4.3 Pricing
All prices are in USD. We reserve the right to adjust prices and correct pricing errors.
5. Shipping Policy
5.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends/holidays).
5.2 Shipping Options
| Method | Cost | Carrier | Delivery Time |
|---|---|---|---|
| Standard Shipping | $12.95 | DHL/FedEx | 10-15 business days after dispatch |
| Free Shipping | Free (orders over $50) | EMS | 15-25 business days after dispatch |
5.3 Shipping Restrictions
We ship worldwide except certain Asian and remote regions. International customers are responsible for any customs fees.
6. Returns & Exchanges
6.1 Return Policy
You may return most unworn items within 15 days of delivery. Conditions:
- Items must be unworn, unwashed with original tags attached
- Swimwear must be tried on over underwear for hygiene
- Original shipping fees are non-refundable
- Customer pays return shipping costs
6.2 Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
- Plus Size Intimates
- Any swimwear showing signs of wear
- Items with removed tags
6.3 Return Process
- Email [email protected] with your order number and return request
- Wait for approval and RMA number (1-2 business days)
- Package items securely with original tags
- Ship to provided return address (tracking recommended)
6.4 Refunds
Refunds are processed within 3-5 business days after we receive your return, issued to your original payment method.
7. Damaged or Defective Items
Contact us immediately at [email protected] with photos. We’ll arrange replacement/refund and may provide a prepaid return label.
8. Privacy Policy
Your privacy is important. We collect only necessary information to process orders and improve service. We never sell your data. See our full Privacy Policy.
9. Limitation of Liability
Elegance Swimwear Store shall not be liable for:
- Delays beyond our reasonable control
- Minor variations in product color/texture
- Indirect or consequential damages
- Maximum liability limited to order value
10. Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance.
11. Governing Law
These terms are governed by US law. Any disputes shall be resolved in Manchester, US courts.
12. Contact Us
Elegance Swimwear Store
119 Oakland Street, Manchester, US 06042
Email: [email protected]
Thank you for choosing Elegance Swimwear Store! We’re committed to providing you with stylish beachwear and exceptional service. If you have any questions about these terms, please contact our customer care team.
